A Secure Internal Portal for an Electrical Testing Laboratory

CASE STUDY
Case study: Laboratory CRF and Testing Data Portal

We developed a secure web portal for an electrical testing laboratory. It brings the laboratory's customer request forms, testing activities, test data, reports and records together in one central system, so the team can follow the whole testing workflow in one place.

Project Snapshot

Client

An electrical testing laboratory

Type

Internal web portal with customer login

What we delivered

CRF, testing data and records management

Access

Login-protected

The Challenge

A testing laboratory has to follow every request from the moment a customer submits it until the report is issued. When requests, sample details, quotations, test readings and reports are kept in separate places, it becomes hard to see the status of each request or to find an earlier record. The laboratory needed one system for the whole workflow.

What We Built

Customer Request Forms (CRF)

Each testing request is registered as a CRF with its own number, and the team can open and manage it from a central list.

Sample details

The details of the samples received for testing are recorded with the request.

Quotations and work orders

From each CRF, the team manages the quotation and the work order.

Test execution and data entry

The results of testing are entered into the system and kept with the request as raw data.

Reports

The portal supports generating reports from the recorded test data.

Feedback

Customer feedback for each request is managed in the same place.

Equipment and master data

The laboratory's equipment list and other master data are maintained in the portal.

Customer management and login

Customers can register and log in, and the team manages customer records.

A dashboard

A dashboard shows requests by status, such as total requests, requests under review and completed requests.

Settings and records

Settings and a central record of all requests and test data.

Screens From the Project

Screens of the portal, with client details removed.

Customer login screen of a laboratory portal with a calibration request form illustration
Laboratory portal dashboard with menus for customer management, CRF management, equipment master and settings
Laboratory portal CRF management screen with quotation, work order, feedback and raw data sections
PROCESS

The Workflow the Portal Supports

01
Register the request
Create the CRF and the sample details.
02
Quote and order
Manage the quotation and the work order.
03
Test and record
Carry out the testing and enter the data.
04
Report
Generate the report from the recorded data.
05
Follow up and archive
Collect feedback and keep the record.

Built for Security and Control

The portal is protected by login, and customers and the laboratory team have separate access. We designed it so that the laboratory's requests and test data stay in one controlled system.

The Result

We developed the portal for the laboratory's team.

What This Means for Your Project

If your business runs on requests, records and reports that live in different places, we can build an internal portal around your process, with customer and staff access, the forms and records you need, and a dashboard to see where everything stands. Get a Quote. See also: Custom software and portals and Website and web application development.

FAQ

Frequently Asked Questions

Answers to common questions.

We developed a secure internal portal to manage customer request forms, quotations, work orders, test data, reports and records.
In this portal, a CRF is a Customer Request Form, the record that starts each testing request.
Yes. Customers can register and log in, and the laboratory team has its own access to manage the records.
Yes. Tell us what your team needs to record and track and we will discuss the requirements and prepare a quote.
Yes. We build portals around the workflow of each business.
Use the enquiry form, call us or message us on WhatsApp.
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